Privacy Policy

Westwood Realty Team (“Westwood”, “we”, “us”, or “our”) operates the website https://www.westwood.team (the “Site”). This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information, and how we ensure your privacy rights under Canadian law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

By accessing or using our Site, you agree to the terms of this Privacy Policy.

1. Who We Are
Westwood Realty Team is a real estate team operating under Oak and Key Real Estate Brokerage Inc., serving London, Ontario and surrounding areas. We are committed to protecting the privacy of individuals who interact with us online and offline.

2. What Information We Collect
We collect personal information that is necessary to provide our services and improve your experience. This includes:

a) Personal Information
Name

Email address

Phone number

Mailing address (if submitted)

Property preferences

Communication history

b) Usage Data
IP address

Browser type and version

Pages visited

Time and date of visits

Referring site or search engine

Device identifiers and technical logs

c) Cookies and Tracking Technologies
We use cookies, web beacons, tags, and scripts to:

Improve website functionality

Remember preferences

Analyze traffic patterns

Deliver relevant ads and listings

You can disable cookies via your browser settings. However, certain features of the site may not function correctly.

3. How We Use Your Information
Your information is used to:

Provide and personalize our real estate services

Respond to inquiries and requests

Send property alerts, newsletters, and updates (with consent)

Improve our website and marketing strategies

Fulfill legal obligations

Prevent fraud or technical issues

We will only use your personal information for the purpose it was collected unless we obtain your consent or are required by law to do otherwise.

4. Consent and Control
We collect personal information only with your knowledge and consent, which may be expressed explicitly (e.g. form submissions) or implicitly (e.g. continued website use).

You have the right to:

Access or correct your personal information

Withdraw consent for marketing communications

Request deletion of your data

File a complaint with the Office of the Privacy Commissioner of Canada (OPC)

To exercise your rights, contact us at admin@westwood.team.

5. Sharing Your Information
We do not sell or rent your information. We may share it:

With third-party service providers (e.g., CRM, analytics, marketing tools) under confidentiality agreements

When required by law or legal process

In the event of a business merger, acquisition, or reorganization

To protect the rights, property, or safety of Westwood Realty Team or others

6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, or as required by applicable laws and regulations. When no longer needed, your data will be securely destroyed or anonymized.

7. Data Security
We use industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or misuse. However, no system is 100% secure. Use of the internet and our website is at your own risk.

8. International Data Transfers
Your personal information may be processed or stored in jurisdictions outside of your province or Canada. In such cases, we ensure adequate data protection measures are in place as required by Canadian law.

9. Third-Party Services & Links
Our website may contain links to external websites or services not operated by us. This policy does not apply to those third-party sites. We encourage you to review their privacy policies separately.

10. Children’s Privacy
Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children. If you believe a minor has submitted information, please contact us to remove it.

11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. If significant changes are made, we will provide a clear notification on our website or via email if applicable.

12. Contact Us
If you have questions about this Privacy Policy or wish to exercise your rights under PIPEDA, please contact us:

Westwood Realty Team
📍 London, Ontario, Canada
📧 admin@westwood.team
🌐 https://www.westwood.team/contact